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Accessibility

Vilnius City Museum

We strive to make the city’s stories and history accessible to all, regardless of disability or individual needs. 

The branches of the Vilnius City Museum are in different buildings, with different exhibitions, so we hope the information below will help you better plan your visit to each one.

One of the museum’s long-term goals is to ensure accessibility, and to ensure that every branch is adapted for various groups of visitors.  We believe that by adapting our museum for the needs of people with disabilities, we will create a more convenient environment for everyone. The main accessibility objectives of the Vokiečių 6 branch are expressed in its strategic document, which was drawn up in collaboration with various organisations working with individuals who have disabilities. Read the strategic document here. In the future, we plan to expand this document to include the other branches of the museum.  

If you need more information about access to the museum’s buildings and exhibitions, or you have some thoughts or observations on the subject, we invite you to contact us by email at info@vilniausmuziejus.lt or call us on +370 616 06 868.

Vokiečių 6

Vokiečių St. 6, Vilnius

II–V 15–19 val.
VI–VII 11–19 val.

There is a Type-B parking space in front of the museum entrance (Vokiečių St 6) for people with disabilities. However, we cannot guarantee that this space will be available for your visit. The parking area on the other side of Vokiečių Street is a more convenient place to park briefly in order to let passengers out, especially if you are arriving in a large car, even though the space is not specially designated for the disabled. We are currently looking for opportunities to create a Type-A parking space there.

There is a rather high curb (about eight centimetres on both sides of the road) from the pedestrian crossing to the museum’s pavement. 

The approach to the entrance slopes upwards. The museum entrance shares an archway with the Backstage Café. There are metal gates on both sides of the archway, which are open during the museum’s and the café’s working hours. These are followed by a glass door that is also open during the museum’s and the café’s working hours (the open doorway is 94 centimetres wide). 

Once you go through the archway, the entrance to the Backstage Café is to the left. As you move down the hallway, you will reach the entrance to the Vokiečių 6 museum. To the right of the entrance to the museum is a large poster for the exhibition currently on display. The hallway leading up to the museum’s door slopes gently downwards from the archway. You enter the museum by passing through the glass door (the opening is 95 centimetres wide), which can be opened using the handle (the door swings both ways). If you require assistance, the ticket seller can help you open the door.

The ticket office and the museum gift shop are inside the museum behind the glass door. 

If you need help coming to the museum or any assistance inside (for example, if our ramp is too steep, or you need help travelling from the nearest parking area), please contact us in advance to make arrangements for your visit: we will do our best to help you.

The museum’s exhibitions are designed in compliance with requirements. We also seek to display exhibits at a convenient height. The exhibition space is laid out on two different levels (the height difference is 26.2 centimetres) that are connected by steps and a ramp. The length and the height of the ramp are 121 centimetres and 26.2 centimetres respectively. There are rounded handrails on both sides of the ramp.

A wheelchair-accessible WC is available at the museum at the back of the exhibition space (marked with the appropriate symbol). However, there is no emergency alarm, the door only opens outwards, there is no shower by the WC, and no shower drain.

In every new exhibition we make sure to create seating areas and places to rest.

There are few visitors at the museum on work days from 3pm to 5pm. If you want to visit the museum at a more tranquil time, we do not recommend visiting on the last Sunday of the month or on family days (Saturday mornings in the middle of the month). However, if you are interested in visiting the museum and would like us to adapt the space to your needs (for example, to dim the lights or reduce the sound volume), please write to us at info.vokieciu6@vilniausmuziejus.lt and we will do our best to accommodate your needs.

If you need to withdraw from other visitors, or from the exhibition itself, the museum has a reading room. This space is quieter and further removed from the main space. Unfortunately, it can only be reached by a staircase. A more distant space that you can use to have a break can be found at the back of the exhibition hall, close to the WCs.

Feel free to visit the museum with a service animal.

Most of the exhibits should not be touched; however, as the exhibitions change, so does accessibility to tactile objects. Our volunteer guides will take you to objects that can be touched.

If you come to the museum without a sighted guide, our volunteer guides will be glad to help you around the exhibition. We also encourage groups of people with a visual impairment to book tours, and in that way we can try to adapt the tour by incorporating more tactile elements. If you are planning to visit the museum and you need the assistance of a museum employee to view the exhibition, please write to us at info.vokieciu6@vilniausmuziejus.lt or call us on +370 616 06 868.

We try to prepare visual guides for exhibitions in Lithuanian sign language, but this is not always possible. We have a tablet device at the museum that you can use throughout the exhibition in order to contact a sign language interpreter. We also like to encourage groups of people with impaired hearing to book tours and educational activities with a sign language interpreter. The museum can book a sign language interpreter for you if necessary. For inquiries related to tours and educational activities that require a Lithuanian sign language interpreter, write to info.vokieciu6@vilniausmuziejus.lt.

If you are planning a visit to the museum and need assistance or additional information that is not covered here, please write to us at info.vokieciu6@vilniausmuziejus.lt or call us at +370 616 06 868.

Markučiai Manor

Subačiaus St. 124, Vilnius

II–V 15–19 val.
VI–VII 11–19 val.

Vehicles with disabled stickers or a disabled parking card can be parked in the museum’s yard free of charge.

There is a single step by the entrance that can be surmounted with the help of a mobile ramp. If you require a ramp to access the museum, please let us know in advance by calling +370 622 97 260 or writing to us at edukacija.markuciai@vilniausmuziejus.lt.

The ground floor of the building is accessible by wheelchair.

Currently, there is no wheelchair-accessible WC at the museum. We apologise for the inconvenience. A regular WC can be found on the basement floor (-1 floor). Unfortunately, it can only be accessed by a staircase, and there is no lift.

All the exhibition spaces have chairs for visitors to rest.

There are few visitors to the museum on work days from 3pm to 5pm. If you prefer to visit the museum at a quiet time, we recommend you choose a day other than the last Sunday of the month. However, if you are interested in visiting the museum and would like us to adapt the space to your needs (for example, dim the lights or turn down the sound volume), please write to us at edukacijos.markuciai@vilniausmuziejus.lt and we will do our best to accommodate your needs.

The White Hall on the first floor is a space where visitors can rest from noise and visual stimulation.

Feel free to visit the museum with a service animal.

The exhibition includes pieces that can be touched. Members of staff will direct you to them upon request.

If you are arriving at the museum without a sighted guide, our volunteer guides will be glad to help you around the exhibition. We encourage groups of people with a visual impairment to book tours; that way we can make an effort to adjust the tour by incorporating more tactile elements. We also offer an educational activity focused on heraldry that makes use of specially designed tactile coats of arms. If you are planning a visit to the museum and need the assistance of a museum employee to view the exhibition, please write to us at edukacija.markuciai@vilniausmuziejus.lt or call us at +370 622 93 151.

At present, the museum does not employ a full-time sign language guide. We encourage groups of individuals with impaired hearing to book tours and educational activities with a sign language interpreter. The museum can book a sign language interpreter for you if necessary.

You can book educational programmes for individuals with learning disabilities at Markučiai. To book a tour, please write to us at edukacija.markuciai@vilniausmuziejus.lt or call +370 622 93 151.

If you are planning a visit and have further questions that are not covered on the website, or you would like to book a guide, please write to us at edukacija.markuciai@vilniausmuziejus.lt or call +370 622 93 151.

The Centre for Wooden Architecture

Polocko St. 52, Vilnius

II–V 15–19 val.
VI–VII 11–19 val.

Visitors arriving at the museum in their own vehicle marked with disabled stickers, or parking a car with a disability card, can park in the museum’s yard free of charge. Please make parking arrangements in advance by calling +370 607 88 754 or sending an email to edukacijos.medinukas@vilniausmuziejus.lt.

The closest parking area that has a designated parking space for passengers with a disability is at the Rimi supermarket (on Zarasų St 5A), 200 metres from the museum.

Please note that the routes to the museum from the public transport stops (the closest are Bernardinų and Polocko) are not suitable for wheelchairs, and the pavements by the stops have high curbs.

The Centre for Wooden Architecture can be easily accessed from Polocko St. The curb by the museum entrance is sloped.

The museum exhibition is arranged across two floors connected by a lift. The exhibition spaces and doors on both floors are wheelchair-friendly.

There is a wheelchair-accessible WC on the first floor of the museum.

Every exhibition space has somewhere where visitors can sit down to rest.

There are usually fewer visitors to the museum on workdays from 3pm to 5pm. If you wish to avoid peak visitor flows, we recommend you do not plan your visit at a weekend. However, if you are interested in visiting the museum and would like us to adapt the space to your needs (for example, dim the lights or decrease the sound volume), please write to us at edukacijos.medinukas@vilniausmuziejus.lt and we will do our best to accommodate your needs.

Feel free to visit the museum with a service animal.

The Centre for Wooden Architecture is housed in a restored wooden building. There are some tactile signs in this branch of the museum. Visually impaired visitors can be assisted by museum staff members, who will gladly tell you about the temporary exhibition on the ground floor and the permanent exhibition on the first floor.

Most of the exhibits in the permanent exhibition are suitable for exploring with the different senses: you can hear, touch and smell them.

We also encourage groups of visually impaired people to book specially adapted tours: we will then incorporate more tactile elements. 

Please book tours in advance by calling +370 607 88 754 or sending an email to edukacijos.medinukas@vilniausmuziejus.lt.

The text of the exhibition has not yet been translated into Lithuanian sign language. We would like to encourage groups of individuals with impaired hearing to book tours and educational activities with a sign language interpreter. The museum can book a sign language interpreter for you if necessary. For inquiries relating to tours and educational activities that require a Lithuanian sign language interpreter, write to edukacijos.medinukas@vilniausmuziejus.lt.

There will always be a member of staff who can help you during the museum’s working hours if you have questions or if you need help finding your way around the exhibitions. 

Do you have more questions about accessibility or concerns about visiting a new place?

Call us at +370 607 88 754 or write to us at edukacijos.medinukas@vilniausmuziejus.lt.

Beatričė’s House

A. Vienuolio St. 12-1, Vilnius

II–V 15–19 val.
VI–VII 11–19 val.

If you are arriving by car, there are several disabled parking places on A. Jakšto St (two at A. Jakšto St 2, two at A. Jakšto St 5, and six at A. Jakšto St 12), and on J. Lelevelio St (two at J. Lelevelio St 1).

The most convenient way to get to the museum by wheelchair is under the archway on the right (from A. Vienuolio St). The curb here is sloped and accessible by wheelchair from street level. Once you have gone through the archway, the width of the pavement on the yard side is 117 cm.
If you inform us in advance about your visit, we can meet you on A. Vienuolio St and walk you to the museum through the inner yard (it will take about one minute).

Beatričė’s House is open to everyone; however, because of the layout of the building and the flat itself, moving through the museum might pose difficulties for those with physical disabilities.
The museum is on the ground floor. There are no staircases; however, there are several steps that need to be crossed in order to get in. 

Entering the stairwell: the threshold is 15 centimetres high, and the width of the door is 90 centimetres. We plan to install a movable access ramp in the near future. Before the access ramp is installed, a disability assistant or museum worker can help you get over this threshold.

Entering the flat: the threshold is six centimetres high, and the width of the door is 78 centimetres.

The width of the door and the entrance hall may pose problems for people with physical disabilities. The museum staff will gladly provide any assistance necessary. For more specific assistance, please call ahead to make arrangements: +370 678 83 655.

Beatričė’s House consists of three rooms. Because of the apartment’s original interior layout and design, the door apertures have different widths.

  • Bedroom: 79 centimetres
  • Living room: 85 centimetres
  • Exhibition space: 85 centimetres
  • Hallway passage: 87 centimetres
  • WC: 57 centimetres

Unfortunately, the WC is not adapted for visitors with physical disabilities.

There are places to sit down in every room in Beatričė’s House. You can ask the museum staff or a volunteer to bring you additional chairs or cushions to sit on in the exhibition space.

There are not usually many visitors at the museum. However, the museum sometimes hosts tours and educational activities. If you wish to visit the museum at a quieter time, or if you have questions about the space, please get in touch: we will gladly help you plan your visit for a suitable time.

There are no bright or flashing lights at the museum. The environment is peaceful and calm, and there are no strong smells, except possibly for the aroma of coffee. There are not many spaces, and they are quiet and cosy. This might be important to people who are sensitive to sensory stimuli or suffer from anxiety. There are no unexpected noises or sound effects at the museum, and we will warn you in advance if we intend to play music.

The museum welcomes trained dogs that assist people with disabilities.

The museum used to be the home of the singer Beatričė Grincevičiūtė. She herself was blind, so it is only natural that visitors should be allowed to touch certain objects, furniture and surfaces. This makes sense, given Beatričė’s own lifestyle and her perception of her environment.

During your visit, feel free to do the following:

  • Touch certain pieces on display, sit down and rest on her furniture (the museum staff will direct you to the appropriate piece or furniture)
  • Examine Beatričė’s handiwork
  • Hear her recorded voice
  • If you make prior arrangements, you can even try some coffee.

This way, visitors can use all their senses to get to know the exhibition and the space itself.

The text of the exhibition has not yet been translated into Lithuanian sign language. We encourage groups of individuals with impaired hearing to book tours and educational activities with a sign language interpreter. The museum can book a sign language interpreter for you if necessary. For inquiries related to tours and educational activities that require a Lithuanian sign language interpreter, write to renata@vilniausmuziejus.lt.

If you have further questions, call us at +370 678 83 655 or write to renata@vilniausmuziejus.lt  and we will gladly answer your questions and help make arrangements for your visit.

Tickets